Social Investment Pillars
At BC Works, we’re committed to listening, learning, and understanding what matters most to communities. Our approach is guided by three core elements: being long-term and impactful, informed and responsive, and disciplined and transparent. We work together with communities to create positive and enduring outcomes through our social investment pillars — Human Rights, Culture, Heritage and Place, Community Capacity and Connection, and Economic Opportunity and Just Transition.
Communities and Social Performance Standard Overview
In our ongoing efforts to be a responsible and supportive neighbour, Rio Tinto has committed to a set of guidelines under the Community and Social Performance (CSP) Standard, effective since August 2022. This framework ensures that our activities are conducted with the utmost respect for our community and the environment we share.
Here’s a brief overview of what this means for us and, more importantly, for you:
-
Understanding and Cooperation: We strive to fully understand the social fabric and the environment of the areas we operate in. This means recognizing potential impacts of our work and engaging in open, meaningful dialogues. We’re here to listen to your concerns, learn from your insights, and respond with actions that not only minimize disruptions but also bring tangible benefits to our community.
-
Special Attention Where It’s Due: We acknowledge that certain aspects of our operations, like working in Indigenous traditional territories, require extra care and sensitivity. Our standards ensure that we approach these situations with respect for the rights and traditions of those involved, aiming for outcomes that are fair and beneficial.
-
Transparent Planning and Reporting: We believe in the power of transparency. Our planning and reporting processes are designed to keep you informed about our projects, their impacts, and how we’re managing them. Through regular updates and open communication, we aim to build trust and demonstrate our commitment to not just meet, but exceed our social responsibilities.
The CSP Standard is our pledge to you. It guides us to act thoughtfully, engage sincerely, and contribute positively to the well-being and prosperity of our community.
Responding to the Concerns in our Communities
Effective complaints and grievance management is an important part of building and maintaining respectful and trusting relationships with host communities and stakeholders.
2024 Grievances by Location
2024 Grievances by Category
